For Courier delivery
Full address is required and unable to deliver to PO BOX
*We can’t deliver to Australia Post-owned properties (this includes post offices, PO boxes, locked bags, parcel lockers or parcel collect locations) because Australia Post restricts delivery to these locations.
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ONLINE STORE CLOSURE FOR CHRISTMAS & NEW YEAR
Trading for our Online store will Stop on Saturday, 23rd December 2023,
and will begin Trading again on Tuesday, 2nd of January 2024.
Any Delivery orders received between 22/12/2023 – 01/01/2024 will be dispactched from Wed 3rd of Jan, 2024
*** Pick up orders available to PICK-UP from Tue, 3rd of Jan, 2024 between 10am – 4pm ***
Domestic cutoff dates for Christmas 2023
02, Dec 2023: Deliveries to WA, far North QLD and remote area
12, Dec 2023: Deliveries to interstate metro or same-state reginal area
18, Dec 2023: Deliveries to the same metro area
NOTE: Delivery might take 3 – 18 Business days than usual and it’s depending on each state’s local delivery situation during the periods.
You may still place orders online during the closed period; however, please be aware that dispatch and shipping times may be delayed.
Be sure to order early to ensure packages arrive before Christmas!
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Delivery by Courier
STOCK ITEMS: Dispatch lead time 1-2 business days (Weekend & Public Holiday closed)
NON-STOCK ITEMS: Dispatch lead time : 3 – 5 business days
Delivery time:
Sydney metro: 2- 4 business days
ACT, QLD, VIC: 3-14 business days – Depends on locations (Express: 2-3 business days)
SA: 6 -12 business days – Depends on locations (Express: 3-5 business days)
WA, TAS: 6 – 23 business days – Depends on locations (Express: 3-5 business days)
Click & Collect
STOCK ITEMS: Lead Time : in 2 Hours Ready for pick up (Mon – Fri 9am – 4pm)
NON-STOCK ITEMS: Lead Time : 3 – 5 business days
Click & Collect is available at Roselands NSW 2196.
Please contact us before your arrival for prompt service.
All orders will be palletised and loaded on your vehicle with forklift, otherwise self hand loading will be required.
Pick Up Hours:
Weekdays 9:00am – 4:00pm | Saturday 10:00am – 2:00pm
Truck Delivery
Online Tilers Store delivery service to Sydney Metro for orders over $300 excluding delivery cost.
Delivery prices for online orders are calculated at checkout based on your order size and postcode.
Lead Time is between 2 – 10 business days and it depends on location.
Shipping Cost
You will see an Estimate Shipping cost on the checkpot page. Alternatively, You can submit a form as below. (Purchase more than 5 bags of 20kg items, please contact us for a quote)
"*" indicates required fields
Sydney Metro Delivery is from ~ 0-5km without forklift $90 / with forklift $190 ~
Once you place your order online, you will receive an email confirmation within 24 hours and once your order is packed and ready, we will contact you to arrange delivery.
Alternatively, you can click & collect your order from our warehouse at Roselands NSW 2196.
The dimensions for the forklift/crane is as below.
| FORKLIFT | VOLVO MANITOU : Weight Limit 1.5T, Hight 2.2m, Wide 3m
ISUZU LOAD MAC : Weight Limit 2T, Hight 2.6m, Wide 3m |
| CRANE | Weight Limit 0.6T for Working Distance 5m (Max.)
Weight Limit 1.4T for Working Distance 1m (Min.) |
